How to Get Help When You Need It

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Photo courtesy of meagain

 By Madeleine Kolb

The first time my friend Jen invited my BF and me to have Thanksgiving dinner with her and her BF, I didn’t hesitate.  “Sure,” I said, “that would be great. What would you like me to bring?” Jen was seldom at a loss for words, but she seemed hesitant, apologetic. 

After quite a long pause, she said, “Well, uhh, I know, uhh, you have diabetes, but, uhh—do you think—could you, uhh, maybe bring desert?” She looked relieved. She’d done it.  She’d told me how I could help. 

“Glad to,” I said. “And how about cranberry sauce? I’ll make some of that too.” I brought my absolutely fabulous sour-cream apple pie —made with Splenda instead of sugar and no-fat yogurt instead of sour cream—and cranberry sauce made with Splenda. 

This was a win-win solution. Jen and her BF got help from me with Thanksgiving dinner. I got to help my friend, while preparing a desert that even my BF and I could eat without worrying too much about sky-rocketing blood-glucose levels.  And of course, all four of us got to eat a fabulous meal, drink a little holiday wine, and enjoy each other’s company.  

So what was the problem? Mainly, it was that Jen wasn’t comfortable asking me to help, even when I asked her how I could help.  (Part of this, of course, was her uncertainty about what desert, if any, a person with Type 2 diabetes could eat.)  

Jen is not alone.  I recognize myself in her behavior. Just days ago, I was preparing an agenda for a meeting (which is part of a larger project I’m working on with Mark). I had thought of asking him to make a short presentation, but I didn’t get to it as early as I’d planned. So I convinced myself that it was too late to ask for his help. I’d just have to do the presentation myself.   

And then Mark called me to ask if there was anything he could do to help. I spilled out my sorry story about how I’d meant to ask him, but it got too late.  He listened and then said calmly, “Madeleine, earlier is always better, but if you need help, just ask. Sure, I can do it.”

I’ve had many such experiences, and here’s what I’ve learned from them: 

People love to help other people

I enjoy helping others, especially when I can do something special–maybe sharing  a partcular skill or ability. It makes me feel good to experience real appreciation from another person. I’ve heard others express the same thought.

People like it when other people offer to help them

When I take on a big project or something new and challenging, I just love to hear the words “What can I do to help?” How thoughtful, considerate, and generous to offer your time and energy.

Asking for and offering help creates a supportive atmosphere, builds cohesiveness, and facilitates learning

It can be intimidating to take on something new or significant. Perhaps so intimidating that you carefully avoid finding yourself in such a situation. But knowing that people are willing–even eager–to help enables you to take on the challenge, to learn from it, and to succceed.

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11 Responses to “How to Get Help When You Need It”

  1. Walter, Thank you for your comment. As you can see from the post and comments, it’s so common to feel that way. Any yet, we’ve all had such positive responses when we have asked for help.

  2. Walter says:

    I also don’t understand myself when asking for help. I feel embarrassed when asking one. I feel life I’m helpless. Till now. :-(

  3. Hooray for you, Krishna. That’s such a great idea!

    The two reasons you cite for not asking for help are significant factors: the “go it alone” attitude and the story in your head telling you not to impose on others. Your experience sounds very similar to mine.

    I love your promise to ask for help with 3 things, and it will be great to hear how it turns out.

  4. Krishna says:

    Hi Madeleine,

    So true – every time I have asked someone for help, I have been pleasantly surprised at the response – every time. Still I find myself hesitating to ask for help the next time around. Maybe it has something to do with the “go it alone” attitude we celebrate so much nowadays. I am pretty sure the “I am a nice guy and don’t want to impose” story I tell myself is just a cover :-) .

    Whats the worst that could happen, really? If the person is busy, he/she is going to say no, or just give some advice to get me unstuck. And this will end up deepening the bond we share anyways…

    You know what, first thing tomorrow morning, I am going go go ahead and ask help for at least 3 things that I have been stuck with for the past few weeks. I’ll tell you how I go :-) .

    Cheers,
    Krishna

  5. Madeleine Kolb says:

    @Jai, Thank you for the comment. I also think that Justin stated it very well. Helping makes people feel good about themselves, and often they will do even more than you ask them to do.

    @Patrick, “It makes us feel good. So don’t rob your friends, family and other people from the possible joy of helping you.”

    This is a terrific insight. To ask for help or to accept help from others is to include people in your life, sharing the work and the satisfaction of contributing to a something worthwhile. Even something as simple as preparing a Thanksgiving dinner.

  6. Patrick says:

    Madeleine, great to see you mentioning, that people indeed love to help.
    So often we are afraid to disturb their life with our asking for help. We subconsciously even think of it as being rude. But indeed people really love to help each other. It makes us feel good. So don’t rob your friends, family and other people from the possible joy of helping you. Give them a chance.

  7. Great post. I agree with Justin. All you need to do is really ask. The more you ask, the more you receive. People do genuinely want to help others and see them succeed. I recently just asked Leo from Zen habits to retweet my post and he kindly did so…

  8. Karlil, It is a dilemma. One thing that has been helping me lately is not to focus so much on handling things myself. If there’s a lot of work to be done, it’s so much less stressful to have some help. It’s also more enjoyable to work with others than to struggle alone, and the project will probably turn out better.

    Maybe if you focus on accepting help when people offer it, that would be a step toward being more comfortable asking for help.

  9. Karlil says:

    I have this problem as well Madeleine. I’m always hesitant to ask people for help for some reason I can’t comprehend. I don’t have problem to ask for favors when I really need it, but asking help when I can handle it myself, that is something I still need to work on.

  10. Madeleine Kolb says:

    Justin, I couldn’t agree more. It is surprising how helpful people can be when you respectfully ask for a little help. And your point about “having the guts to ask” is crucial. Sometimes I don’t want to bother someone by asking for help, and I have to remind myself (especially in a volunteer organization) that we’re all in this together, that a person will probably be happy to help, and that–if he can’t help out at that time–all he has to do is say so.

  11. On top of that, just having the guts to ask, can go a lot further than you would think. I know I’ve gotten a few free upgrades on lattes because I asked. And you don’t even have to ask for much. All people want to be good people, so a lot of times when you ask for a little help, people will help you according to the standard that they think is good. It is very reassuring about human nature, to see just how much people do really want to do for each other.

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